OROY Longline Sequin Flower Dress

Shipping Information

Delivery Regions

• All countries within Europe
• United Arab Emirates (Dubai and other emirates)
• United Kingdom, United States, Canada

Processing Time

• Orders are processed within 1–3 business days.
• Orders placed on weekends or holidays are processed the next business day.

Estimated Delivery Times

• Europe: 3–7 business days
• UAE & Dubai: 4–10 business days
• UK/US/Canada: 5–10 business days

Shipping Costs

• Shipping is calculated at checkout based on your location and order weight.
• Free shipping on orders over €150 / $170 / AED 600.

Customs & Duties

• International customers are responsible for any applicable customs duties or taxes.
• We are not responsible for delays caused by customs.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Return & Exchange

Return Window

Returns are accepted within 14 days of delivery.

Conditions for Return

• Items must be unworn, unwashed, and in original condition with tags attached.
• Final sale items cannot be returned or exchanged.

How to Return

• Email us at support@[yourshop].com with your order number and reason for return.
• We’ll provide return instructions and a return shipping label if applicable.
• Once received, your refund will be processed within 5–7 business days.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Exchanges

If you need a different size or color, please contact us to arrange an exchange or store credit.